NHTSA Complaint #11624563 — 2018 FORD EXPLORER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11624563 |
| Vehicle | 2018 FORD EXPLORER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
The APIM (sync module) went blank. It controls backup camera, radio, heat and air, sensors on the bumper etc... Ford said the APIM failed testing and recommended to replace the APIM to gain access to the screen. It would only cost about $1100. This is a safety issue because the sensors will not work.
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