NHTSA Complaint #11624551 — 2019 HONDA ODYSSEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11624551 |
| Vehicle | 2019 HONDA ODYSSEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Received the letter for the recall. Noticed that the vehicle does occasionally hesitate during acceleration (sometimes at lights at intersections which is super dangerous) I have have multiple people who don't know about the recall asked me what's wrong with my car, why is it hesitating. Called 2 separate Honda dealerships total of 4 times to see if I can get the resolved. They all said they know about the recall but do not have parts. (this happened throughout the duration of 1+ year after the initial recall started) Called Honda USA, they say they can not do anything, but if I pay for the inspection (without telling the dealership about the recall) and they found something wrong, they would then do the repairs) Even though the recall says if we experience issues (hesitation is listed) I paid for the inspection, and of course they did not find anything wrong. So now I am out inspection fee, a car that I don't feel safe to drive my family in, and total distrust of entire Honda brand.
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