NHTSA Complaint #11624092 — 2023 TOYOTA COROLLA CROSS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11624092
Vehicle	2023 TOYOTA COROLLA CROSS
Component	ENGINE
Date of Incident	November 7, 2024
Date Filed	November 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

As I stopped at the stoplight the vehicle enter the automatic shut off pause as it should when the brake is firmly pressed. when I released the brake the engine did not restart. instead the following message showed on the vehicle information center in the dash: ENGINE STOPPED, STEERING POWER LOW. then it prompted me to restart the car. I have to put the car in PARK, depress the brake and press my start button to restart the car. This happen in an intersection! This is the third time and it seems it happens in wet conditions. to temporarily remedy the problem I have deactivated the gas saving automatic engine stop. The manufacturer and dealer have been contacted.

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