NHTSA Complaint #11623923 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11623923 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
My engine failed as I was driving down the road with cars behind and in front of me. Lost power while driving, had to find a place immediately to pull over before being hit by other vehicles. Dash lights came on, car started making beeping noises, dash said it was overheating when thermostat gauge said it was completely cold. No antifreeze in the overflow tank, all antifreeze went into the engine from a coolant leak. Had to have car towed to garage they called and said it was engine failure due to coolant intrusion, called Ford Customer Care and they would not help me, talked to closest Ford dealership service department and they told me it was within the years but over mileage for the Customer Satisfaction Program and would be $8900 to replace the entire engine. Now I am left without a car that I am still paying on.
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