NHTSA Complaint #11623705 — 2021 VOLVO XC40

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11623705
Vehicle	2021 VOLVO XC40
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	September 1, 2024
Date Filed	November 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

-The forward automatic braking system/City Safety has misfired multiple times in all weather conditions, on surface streets and on the highway. -This causes automatic braking which could cause an accident. -The car is currently at the dealer for inspection since 10/25/2024. It is now 11/5/2024. -There was a message on the dash saying that the dashboard screen was blocked- this began a few months ago. This issue with the automatic braking began after my last service for an oil change about two months ago.

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