NHTSA Complaint #11698511 — 2021 VOLVO XC40

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11698511
Vehicle	2021 VOLVO XC40
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	October 31, 2025
Date Filed	November 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Ever since I bought the vehicle new in 2021 I have had perpetual problems with the software and technology. The cruise control system has gone out completely, all electrical fails in the vehicle, apple car play regularly goes out. What is even more of a safety concern is multiple times my car has been automatically braking and suddenly accelerates nearly causing me to rear end the vehicle in front of me. Several times I have been traveling down the road straight ahead with the cruise control system enabled and the vehicle will suddenly automatically turn sharply throwing me towards oncoming traffic or towards the side of the road. Fortunately I have been able to prevent an accident every time because of quick action but this is deeply concerning and an extreme safety concern for me and others on the road.

Related Complaints for the 2021 VOLVO XC40

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11495845 — December 2, 2022 — Had a cracked windshield, Volvo replaced with OEM. Another pin head size rock chip resulted in another cracked windsh...

Recent Complaints for the 2021 VOLVO XC40

#11717691 — VEHICLE SPEED CONTROL — February 12, 2026 — I was sitting in the car with my daughter with the car in park, but the engine was on. Suddenly the engine started re...

#11715748 — ENGINE AND ENGINE COOLING — February 5, 2026 — The contact owns a 2021 Volvo XC40. The contact stated that while driving approximately 30 MPH, the vehicle unintende...

#11708396 — FUEL/PROPULSION SYSTEM — January 2, 2026 — The vehicle experienced a complete loss of propulsion, causing it to freeze and become unable to move. The first occu...

#11701801 — FUEL/PROPULSION SYSTEM — November 27, 2025 — When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehic...

#11701801 — POWER TRAIN — November 27, 2025 — When attempting to park the vehicle, at low speed, the vehicle performed an unintended acceleration leading the vehic...