NHTSA Complaint #11623625 — 2013 FORD FIESTA

The contact owns a 2013 Ford Fiesta. The vehicle had failed to start. Additionally, the contact stated that the vehicle failed to reverse. The transmission warning light was illuminated. The contact stated that the vehicle was not safe to drive. The contact related the failure to Ford Campaign Number: 14M02. The vehicle was taken to the local dealer, where it was diagnosed that the transmission clutch, the TCM, and the doors needed to be replaced. The contact stated that the vehicle was previously repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.