NHTSA Complaint #11416773 — 2013 FORD FIESTA

PURCHASED USED ON MARCH 2021 DEALERSHIP SOMEHOW MADE IT DRIVE PERFECT UNTIL I DROVE IT FOR 2 DAYS. THEN NOTICED ENGINE SHIFTING ISSUES, LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER. IDLES VERY ROUGH IN PARKED POSITION- SPITTING AND SPUTTERING. VEHICLE STALLING, LOSING POWER WHILE DRIVING, RPMS AT 4 WHILE ON HIGHWAY @ 65-70 MPH AS IF IT NEVER CHANGED OUT OF 2ND OR 3RD GEAR. CALLED FORD AND HAD THE TCM UPDATED APRIL 2021 AT GABRIEL FORD DEALERSHIP,LIVINGSTON TEXAS.THE UPDATE DID NOT HELP AND I WAS TOLD THAT I NEEDED TO “DRIVE IT LIKE I STOLE IT” BUT THAT MAKES THE POWER-TRAIN ISSUES WORSE. FORD DEALERSHIP POINTED ME TO NHTSA TO WRITE A COMPLAINT. AS OF MAY 15, 2021 IT DOESN'T MATTER IF ITS ON HIGHWAY, LOCAL IN TOWN, LOW MPH OR 65 MPH THE TRANSMISSION CONTINUES TO JERK, LOSE POWER, SPUTTER, AFTER UPDATING THE CHECK ENGINE WARNING LIGHT NEVER CAME ON WHEN TRANSMISSION ISSUES HAPPENED. VEHICLE JERKING. AFTER DRIVING ABOUT 20 MILES WITH RPMS AT 4 STOPPING AT A LIGHT THEN TRYING TO ACCELERATE THE VEHICLE SPUTTERED AND WOULD NOT GAIN ACCELERATION, VERY SLOW TO GAIN ACCELERATION. LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER, ALSO MAKES A GRINDING OR NOISE THEN STOPPED. IT'S ALMOST CAUSED ACCIDENTS WITH MY CHILDREN IN THE CAR!. RPM REVS UP REALLY HIGH BUT THE SPEED DOESN’T CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT NEVER CAME ON. THIS VEHICLE POWER TRAIN TRANSMISSION IS FAULTY AND VERY DANGEROUS. HIGHWAY OR STREET DRIVING, IN TRAFFIC, PRESENTING A DANGEROUS DRIVING HAZARD. CURRENT MILEAGE @144,000