NHTSA Complaint #11623477 — 2023 SUBARU ASCENT

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11623477
Vehicle	2023 SUBARU ASCENT
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	April 30, 2024
Date Filed	November 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2023 Subaru Ascent. The contact stated that the Eyesight system was intermittently inoperable. A message indicating that the Eyesight function was disabled was displayed. Additionally, the contact stated that the Eyesight icon turned from green to white with a line across. The vehicle was taken to the dealer, where the failure could not be replicated. The dealer advised the contact to keep records of occurrences of the failure. The contact followed the dealer's instructions. The contact stated that upon following up with the dealer, the dealer informed the contact that the regional field engineer had been notified of the failure and advised that there was no remedy to correct the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 3,000.

Related Complaints for the 2023 SUBARU ASCENT

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#11557423 — November 29, 2023 — Subaru Eyesight will turn off randomly while driving or while parked (turn the vehicle off, unlock the door, sit for ...

Recent Complaints for the 2023 SUBARU ASCENT

#11700833 — POWER TRAIN — November 21, 2025 — I was entering an intersection to make a left-hand turn. I was driving at a low speed. My foot was pressing the acc...

#11687511 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — September 16, 2025 — When crossing a bridge at 40 mph with wide open lanes and shoulders the vehicle on cruise control suddenly braked agg...

#11687439 — LANE DEPARTURE: ASSIST — September 15, 2025 — Incident Description – Event 1 On August 28, 2025, at approximately 4:45 p.m. while driving on Sugar Ridge Road, my 2...

#11687439 — LANE DEPARTURE: WARNING — September 15, 2025 — Incident Description – Event 1 On August 28, 2025, at approximately 4:45 p.m. while driving on Sugar Ridge Road, my 2...

#11671020 — UNKNOWN OR OTHER — July 3, 2025 — The passenger-side mirror on my Ascent has been damaged and removed since March 2025. I paid for the part on April 8,...