NHTSA Complaint #11687439 — 2023 SUBARU ASCENT

LANE DEPARTURE: ASSIST issue reported to NHTSA

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Complaint Details

ODI Number 11687439
Vehicle 2023 SUBARU ASCENT
Component LANE DEPARTURE: ASSIST
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Incident Description – Event 1 On August 28, 2025, at approximately 4:45 p.m. while driving on Sugar Ridge Road, my 2023 Subaru Ascent suddenly jerked violently into the left lane without warning while the EyeSight Driver Assist system was active. I had to take immediate corrective action to maintain control and avoid a head-on collision. This behavior has occurred on multiple occasions under similar circumstances. My husband has also experienced the same issue while driving, which demonstrates this is not an isolated event. Incident Description – Event 2 On multiple other occasions, while the EyeSight Driver Assist system was engaged, the vehicle veered dangerously close to a semi-truck traveling beside us. I had to react instantly to prevent sideswiping the truck, which could have resulted in a severe accident. We have noticed this behavior occurs nearly every time we are alongside a semi-truck on the highway.

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