NHTSA Complaint #11623412 — 2010 HONDA CR-V

The contact owns a 2010 Honda CR-V. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 18V661000 (Air Bags), and the dealer informed the contact about NHTSA Campaign Number 23V228000 (Structure). The dealer informed the contact that the vehicle had failed an inspection and was unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that a recall notification was mailed and might have been lost in transition, but no additional assistance was provided. The failure mileage was approximately 20,005.