NHTSA Complaint #11550830 — 2010 HONDA CR-V

The contact's daughter owns a 2010 Honda CR-V. The vehicle was taken to the local dealer for a recall repair and oil change, but the owner was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.