NHTSA Complaint #11623378 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11623378
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	October 27, 2024
Date Filed	November 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

We’ve had our 2016 Kia Soul for the last 8 years, purchasing it brand new in 2016. We’ve kept the car maintained and last year it started to burn oil. We bought it into a dealership and they ran an oil consumption test and then did a clean out of the combustion chamber, after that, it stalled out pulling out of the dealership. They fixed it up and now recently, on October 27th, the car stalled out and it was towed into the dealership. They had it for a week and said there was no compression on cylinders 2 and 4 and it wasn’t covered under their extended warranty of 150,000miles under the recall that happened. We’ve been needing to top off a quart of oil weekly and this is a manufacturing defect that they are saying is not covered.

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