NHTSA Complaint #11623146 — 2020 MAZDA CX-30 UNKNOWN OR OTHER

Complaint Details

ODI Number	11623146
Vehicle	2020 MAZDA CX-30
Component	UNKNOWN OR OTHER
Date of Incident	February 2, 2024
Date Filed	November 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I am experiencing sharp edge on the Driver Side window up button. The Nicle plating is wearing off and causing safety concern. I have images of the concern. Will send upon request. Mazda is suggesting that I take the vehicle in for diagnostics and service. Their diagnostic cost is extremely high, and I am trying to avoid paying the diagnostic fee. Copy of the contents of my email sent to Mazda. I am experiencing sharp edge on the Driver Side window up button. I am wondering if this can be repaired under warranty or, should I report the abnormally to NHTSA to pursue a possible recall to have this switch replaced. I recall NHTSA had a recall on Hyundai vehicles a few years ago for the same issue. Can you please advise.

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