NHTSA Complaint #11700042 — 2020 MAZDA CX-30 STRUCTURE:BODY

Complaint Details

ODI Number	11700042
Vehicle	2020 MAZDA CX-30
Component	STRUCTURE:BODY
Date of Incident	January 1, 2024
Date Filed	November 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

There is a module that should connect to the hatch door to open. That module in no longer available. Without the hatch door opening, in case of side impact and being pushed into something else, there is no way to get out of the car. This poses a serious safety hazard. I have contacted the Mazda dealership and I am told that the part is "retired" and there is no replacement part at this time.

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