NHTSA Complaint #11665901 — 2020 MAZDA CX-30
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11665901 |
| Vehicle | 2020 MAZDA CX-30 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The initial sensor alarm indication was low oil pressure and within less then an hour engine malfunction was detected and the vehicle stopped functioning. This incident occurred on [XXX] in SanAntonio and thereafter it was towed to the Mazda Dealership for inspection upon request. I was driving from Dallas to SanAntonio with my [XXX] and [XXX] children when the vehicle started making strange noise and It the notification on dashboard stated I need to immediately stop the vehicle for safety. Middle of nowhere I had to find a nearest safe place for my children. This vehicle put me and my kids in an unsafe environment due to the faulty engine that was installed by the Mazda company. I was afraid thinking the car will start on fire because it was an engine alert. Yes the vehicle has been inspected by the North Park Mazda dealership on 5/12/25 with an initial quote of engine repair for $7905.88. The first time I noted which was few weeks back prior to this incident when the vehicle stalled at me while I arrived and stopped the vehicle at UT Southwestern Medical Center were I work as a nurse to badge into my parking lot. I got worried for a moment thinking could it be battery issue? I turned off the vehicle and turned it back on and the vehicle starting working. I parked the car and completed a 12 hr shift and thereafter did few weeks of work without any alerts or issue on the vehicle until the day off [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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