NHTSA Complaint #11622517 — 2021 MERCEDES-BENZ AMG GLE53

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11622517
Vehicle	2021 MERCEDES-BENZ AMG GLE53
Component	ELECTRICAL SYSTEM
Date of Incident	October 26, 2024
Date Filed	October 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Vehicle unexpectedly lost power on a major highway. Limped into a service station, called for a tow truck. Several days later vehicle was repaired with a bill of $2800. Four weeks later, while driving, check engine light comes on. Contact dealership that completed repairs, brought car in. Now it’s the 48V Hybrid battery needs to be replaced, $4000. Based on some cursory research, this is a known problem in these cars. Mercedes Benz needs to be held accountable. The car was purchased brand new three years ago.

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