NHTSA Complaint #11622269 — 2023 FORD F-150 LIGHTNING BEV

The contact owns a 2013 Ford F-150. The contact stated that while the vehicle was parked near the side of the residence and unoccupied as he was inside the home asleep, the vehicle caught on fire. The contact stated that the dogs alarmed them of the failure and the contact could hear the tires possibly popping/exploding due to the fire. The exterior and interior walls, attic, and electrical box were all burned. The Ford app indicated a "Faulty Connection" warning message as he attempted to dial 911. The local fire department arrived to extinguish the flames and filed a report but was unavailable. A police report was not filed. No injuries were sustained. The contact stated the fire marshal advised that the vehicle should not be moved until further investigation. In addition, the contact stated that the fire may have started from the middle console due to an EV battery failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a report. The failure mileage was approximately 20,000.