NHTSA Complaint #11622135 — 2011 BMW 328I

Recall for 2011 BMW 328i PCV Heater valve was conducted on or around March 12, 2023 at my local BMW private shop Bimmer Engineering located in Lancaster, CA. After service was performed was contacted by BMW representative that this service I paid out of pocket would be reimbursed, but would need to take to BMW dealership to be inspected to ensure BMW part had been replaced properly and with the authorized OME part manufactured by BMW. Vehicle was inspected at the Valencia BMW dealership on or around March 15, 2023 and verified manufactured part was replaced properly. After submitting a claim, letters, and invoices to BMW North America which concluded roughly a year later. I was informed that the reimbursement would not be honored due to recall not affiliated and TREAD ACT does not apply. This information was provided on or around October 11, 2024 by Executive Customer Care Relations and Services Specialist Kurt Westrich.