NHTSA Complaint #11621976 — 2017 NISSAN ALTIMA
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11621976 |
| Vehicle | 2017 NISSAN ALTIMA |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
Hello, I have a 2017 Nissan Altima, VIN# [XXX] and a few years ago there was a safety recall on the headlight system. The lights are very dim, they will not get bright after changing the bulbs multiple times and still not a fix. The lights are very dim at night and very hard to see. I tried scheduling an appointment and the Nissan dealership says this recall expired. My [XXX] daughter is driving the car and she keeps asking me that she cannot see with the lights on and working fine. Multiple times she has almost hit something close to the side of the road or another parked car because the lights are so dim but working fine. How can a safety recall expire, if an accident happens and Nissan refused to fix the safety issue and had a recall then Nissan Corporation may be liable for any injuries due to this accident. I just want to get the headlights fixed according to the safety recall but every time I call, it gets disconnected or I cannot get thru to anyone and they just keep me on hold. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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