NHTSA Complaint #11621713 — 2020 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11621713
Vehicle 2020 KIA SPORTAGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I purchased a 2020 Sportage in 2022 from St.Cloud Honda in St. Cloud, MN. Recently my engine locked up after no oil. I was over in mileage, but had an oil change in April. I would receive warning lights for tire pressures but never received an indication that my oil was low until my engine seized. I don't understand why a critical component for the car, the oil, would not issue an indication that it was low until it was empty (too late). During my recent problem, my oil light came on as did the battery light, but the car stalled at that moment. During my last oil change in April, I let the advisor know that my engine light was on (not oil nor battery). The mechanic said it was from a previous repair, but there wasn't anything detected. They had the light turned off and then as soon as I left the dealership it turned back on. When I called back to let them know, they said it wasn't anything. That was a relief because I didn't want anything to be wrong with my engine. My vehicle is currently at Cornerstone Kia in Elk River, MN should you have anything to discuss with the advisors.

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