NHTSA Complaint #11621573 — 2021 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11621573
Vehicle 2021 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 42,210 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

The contact owns a 2021 Ford F-150. The contact stated that upon starting the vehicle, the Brake warning light illuminated and the "Parking Brake Limited Function - Service Required" message was displayed. The contact immediately drove to a local dealer where the vehicle was diagnosed. The contact was made aware of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The dealer provided a temporary fix allowing the contact to continue driving the vehicle safely; however, the vehicle had to receive the temporary repair three times. The contact stated that the failure consisted of crunching while shifting gear which occurred after shifting to drive, with a ticking sound progressively becoming worse as the vehicle shifted into the higher gears or in reverse. The manufacturer had provided a loaner vehicle each time the vehicle was taken for temporary repair. The manufacturer was not notified of the failure. The failure mileage was approximately 42,210.

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