NHTSA Complaint #11621562 — 2021 FORD EXPEDITION

The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, the contact noticed a puddle of blue windshield washer fluid on the ground underneath the vehicle. In addition, the contact stated that the washer fluid was also coming into the front floorboards of the vehicle. The contact stated that due to the failure, the interior of the vehicle had an awful odor and mold. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that he had not refilled the windshield washer fluid reservoir in 6 months due to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000.