NHTSA Complaint #11621394 — 2023 VOLKSWAGEN TAOS

On August 4th, 2024 Volkswagen Taos coolant reservoir at 17,348 miles was nearly empty. Went to closest dealership, which could not set appointment to look at until October 21. Every couple hundred of miles, I have had to refill the coolant level. The VW Taos was finally able to be diagnosed with a head gasket failure on October 21, 2024 with 22,359 miles. The parts and fix are a couple of months out, with no current ETA. Was given back vehicle to drive in the meantime. This is a major safety issue, as the gasket could completely fail at any time. This is also causing premature wear on the engine, as coolant will be leaking into the oil. The manufacture, Volkswagen, was contacted and unable to offer any assistance and told to keep driving in the meantime, since the dealer gave me back the vehicle.