NHTSA Complaint #11621027 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11621027
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	October 21, 2024
Date Filed	October 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My kia has always used a lot of oil to the point I need to top it off regularly despite getting recommended oil changes and doing recommended maintenance. Recently My engine started misfiring so I replaced all spark plugs and ignition coils, but was still having issues. Found out today that catalytic converter is main issue and needs to be replaced. Dealer is requiring I bring in to determine if a warranty will cover. Never had a check engine light but very slow acceleration that created several dangerous situations for me on the road. My professional mechanic repaired other issues/diagnosed this problem.

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