NHTSA Complaint #11620927 — 2018 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11620927
Vehicle	2018 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 7, 2021
Date Filed	October 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Service shifter light came on and gear shift lights are all red,P,R,N,D. Took it in and they said it was the shifter harness and they changed it. Didn’t have the issue for a while and it started again January & February 2021, September 2022, June 2023, August 2023, and now ever day in 2024. Have to turn off vehicle and restart. Took to dealer and they said that it’s the shifter harness after they already had changed it. Please help, cause when driving, you can’t figure out in what gear it in and you can’t see your speedometer’s speed. Thanks!

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