NHTSA Complaint #11620844 — 2018 LAND ROVER RANGE ROVER VELAR

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11620844
Vehicle 2018 LAND ROVER RANGE ROVER VELAR
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA

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