NHTSA Complaint #11620703 — 2016 HONDA PILOT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11620703
Vehicle 2016 HONDA PILOT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I was driving on the interstate last March of 2024. I have a Honda Pilot 2016. Im going 70 miles an hour or so and my engine just stalls and quits. So many alerts come up on my vehicle as well. Check engine lightTrailer Stability Assist Problem, Power Steering System EPS Problem, Trailer Stability Assist Problem, Hill Start Assist Problem, and others. I make it to the off ramp coasting this is a huge problem because I could have killed someone or someone could have killed me or provided Serious injury. I get it towed and I called the dealership and no recalls. I take it to my Mechanic and discover it was reading Code (P0087) The fuel pump not working at all. I had to replace it to drive the car. I am so livid as I see on the Honda Service Bulletin of a Safety Recall for 2016-2021 Pilot Fuel Pump Motor. This revision supersedes the previous recall of the Fuel Pump Motor from July 19th, 2024. I can see why their wasn't a recall when I checked. Cars from those years are now having this problem and should not be subject to certain VIN# on cars. I called Honda today 10-18-24 and was told this isn't covered.because my VIN wasn't in covered cars. How the heck does a VIN number cover or not cover you. Those years are what matter and my safety was at risk and could have proven fatal. Not warning was given it just happened as I going down the interstate 121 in Texas.Lucily I did not go over a high bridge which was another way to get home and one of the most dangerous interstates in the area I-25E. I could have flipped over the bridge and killed someone else going a descent speed. Im usually really careful on super high bridges cause they are scary. Getting stalled on that bridge is deadly. I'm really Upset over this and gave up my awesome Toyota 4Runner for a Honda Pilot and now this happens. I also stalled 3 to 4 other times after I turned on my hazards and restarted the car. it was 7pm and dark so it was quite scary my vehicle out of nowhere just quit on me.

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