NHTSA Complaint #11620595 — 2022 JEEP GLADIATOR

The contact owns a 2022 Jeep Gladiator. The contact stated that while driving at approximately 5 MPH, the vehicle completely lost battery charge and suddenly stopped, causing the rear wheels to seize. Additionally, the rear doors failed to unlock. The contact was able to get in and out of the vehicle through the front doors. No warning light indicating that the battery charge was low had illuminated. The vehicle was towed to the dealer, who was unable to determine why the rear doors failed to open. The contact stated that after the dealer replaced the battery, the rear doors opened as needed. The vehicle was repaired. The manufacturer was informed of the failure and confirmed that the repair was not covered under warranty. The failure mileage was 38,450.