NHTSA Complaint #11620449 — 2015 HONDA CIVIC

The contact owns a 2015 Honda Civic. The contact stated that while driving at an undisclosed speed, the accelerator pedal and brake pedal felt stiff and the vehicle had jolted while depressing the brake pedal before losing automotive power. The check engine, brake, transmission, and several other warning lights illuminated. In addition, the contact stated that after accelerating from a stop, the vehicle had jolted a day prior. The contact stated that an AAA service representative attempted to jump-start the vehicle however, the vehicle would lose automotive power once disconnected. The vehicle was towed to a local independent mechanic where it was diagnosed with codes: P1440 and P0AE1. The contact was advised by the independent mechanic that the failure was related to Service Bulletin: 20-030. The local dealer was contacted however advised that contact that the VIN was not included in the Service Bulletin. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.