NHTSA Complaint #11620407 — 2016 FORD EDGE

The contact owns a 2016 Ford Edge. The contact stated that while his daughter was driving at unknown speeds, the check engine warning illuminated. The vehicle was taken to an independent mechanic, who determined there was an error code related to a coolant intrusion into the cylinder. The contact called the local dealer, who informed him there was no recall coverage. The vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was approximately 45,000.