NHTSA Complaint #11710509 — 2016 FORD EDGE

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The contact parked and inspected the vehicle and refilled the coolant reservoir. The coolant level was frequently low and consumed one gallon of coolant weekly. The vehicle was purchased as a used vehicle a year prior, and the failure began two months after the vehicle was purchased. A document was found in the vehicle from the previous owner which indicated that the vehicle was diagnosed with engine failure. The dealer who performed the diagnostic test was contacted and confirmed the failure. The contact was informed that the vehicle was auctioned off by the previous owner. In addition, the contact researched and stated that it was a known failure with the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.