NHTSA Complaint #11690584 — 2016 FORD EDGE

The contact owns a 2016 Ford Edge. The contact stated that while attempting to start the vehicle, there was black smoke coming out of the exhaust pipes. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the engine had been replaced twice within two years, and it was the third time the vehicle experienced engine failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.