NHTSA Complaint #11620154 — 2019 FORD EDGE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	11620154
Vehicle	2019 FORD EDGE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 16, 2024
Date Filed	October 16, 2024
Mileage	114,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with the transmission speed sensor warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the same diagnostic was provided the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

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