NHTSA Complaint #11619672 — 2021 VOLKSWAGEN ID.4
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11619672 |
| Vehicle | 2021 VOLKSWAGEN ID.4 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
The 12v battery powering the electrical system failed. This caused the vehicle to stop unexpectedly in the middle of a busy street worth traffic on either side of the vehicle. All attempts to restart the vehicle resulted in an error stating the electrical system has failed. The problem was reproduced at the dealership. The techs were unable to diagnose the errors. The manufacturer is sending a District Representative to investigate. The vehicle component was recalled in 2023 and replaced by the dealer to address this specific issue and risk. There were zero warning lights prior to the vehicle stalling. Once stalled, the vehicle was able to start, but unable to drive, and all dashboard warning lights activated.
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