NHTSA Complaint #11619403 — 2021 MAZDA CX-30
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11619403 |
| Vehicle | 2021 MAZDA CX-30 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
For 4-5 weeks the car often would not start. Jump the battery and it would start. Run fine 1-2 days then require another jump. At end required jump nearly every time it was to be used. Presently at Mazda dealer. They confirm the problem. They cannot find the cause. Car has been there two weeks. Waiting for assistance from manufacturer. I researched this on the internet. Visited many Mazda forums an 'do it yourself" forums. This seems to be a common problem. NO where have I read about a satisfactory solution. In fact, it sounds like there is none. Dealer's proposal so far has been to replace rear wiring harness at $7000. It sounds to me that there is a manufacturing problem. Who ever heard of a wiring harness go bad? I believe this to be a poor electronic sensor/device, or perhaps poor wiring. Either case it would be the manufacturers fault. And I believe that the manufacturer should repair it at their expense. I grew up in a garage and never heard of anything like this. The car approximately 21000 miles. All of them are easy highway miles with no abuse or offroad/dirt road use. Yesterday my wife heard about a Subaru that was doing the same thing. Maybe someone in Japan is manufacturing faulty parts. If so that is the manufacturers problem, not mine. So far the car has not stalled going down the highway but one drives it with an uneasy feeling. Stopping without warning on the roadway would be very dangerous. Also, one could get stranded in poor conditions or environment, and that makes this a safety issue. I have attached file regarding battery etc. test I performed. These test have been confirmed by the dealer.
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