NHTSA Complaint #11618681 — 2018 FORD EXPLORER STRUCTURE

Complaint Details

ODI Number	11618681
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE
Date of Incident	October 8, 2022
Date Filed	October 8, 2024
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 24V031000 (Structure); the roof racks started to detach from the vehicle, almost causing the sunroof to fracture. The contact stated that the side view mirrors seized without warning. The contact had to shift to park and turn off and restart the vehicle for the side view mirrors to operate as needed. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 77,000.

Related Complaints for the 2018 FORD EXPLORER

Other STRUCTURE Complaints

#11718763 — February 18, 2026 — See attached document for complaint. I am in receipt of your multiple Important Safety Recall notices/letter and am ...

#11718842 — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTU...

#11713840 — January 28, 2026 — The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11712659 — January 22, 2026 — The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, there was a whi...

#11712166 — January 20, 2026 — The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

Recent Complaints for the 2018 FORD EXPLORER

#11719757 — ELECTRICAL SYSTEM — February 22, 2026 — Entertainment system control. Power draws down and kills battery. Display locks into reverse camera, and I can't a...

#11719427 — FUEL/PROPULSION SYSTEM — February 20, 2026 — Fuel system evap leak just like the Safety Recall 18S35

#11718838 — ENGINE AND ENGINE COOLING — February 18, 2026 — The contact owns a 2018 Ford Explorer. The contact stated that while driving at an undisclosed speed, the check engin...

#11713747 — ENGINE — January 27, 2026 — The contact owns a 2018 Ford Explorer. The contact stated that after the vehicle was idling at a traffic stop, the ve...

#11711859 — SERVICE BRAKES — January 19, 2026 — Right front caliber went out at 47,186 miles in 11/14/2025. No abs sensor went on alerting me to the problem. Had it ...