NHTSA Complaint #11618219 — 2016 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11618219
Vehicle 2016 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The drivers side door unlocks on its own after I have locked the door and start walking away from the vehicle. It is not suppose to open until after I have grasped the handle to open it when it has been locked. I can hear it unlock when I am outside the vehicle and somewhere in the vicinity of 10 feet away from the vehicle. I can have it available for inspection at any time. This problem causes the battery to drain and the vehicle won't start. The dead battery has happened to me twice (once in an airport parking lot and once at home). I have researched this on the internet and it is a common problem for the vehicle (both the unlocking and subsequent draining of the battery). The safety issue is, if this were to happen in a situation where conditions were such that I couldn't get my car started and I needed to escape an assailant that's trying to do harm to me or other passengers (children) in my vehicle. Another scenario could be needing to be able to drive away from any dangerous situation (stuck in a desert in extreme heat, a forest fire, etc...). The list could be endless. You need to be able to start your car when necessary. It hasn't been inspected by a dealer but I have contacted them twice about this issue. I haven't had it inspected by anyone. Many people have had this same problem and the repair at dealer is roughly $700 dollars. I think they have to replace the door lock actuator. There were no warnings, messages or other symptoms before it first happened. The problem first happened in April/May of 2024.

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