NHTSA Complaint #11618139 — 2018 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11618139
Vehicle	2018 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	September 19, 2024
Date Filed	October 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Front struts faulty. Drivers side blew and all the fluid leaked out and the passenger side was leaking. Unknown safety issue but the vehicle only has 42,000 miles and has never been off road. Still has original tires, shouldn’t struts last longer than tires? The problem was confirmed by my local Ford dealer. I paid $1467.72 to have them replaced which is ridiculous for a vehicle with such low mileage. In my research I have found that this may be a widespread problem but there has been no recall. No warnings.

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