NHTSA Complaint #11618058 — 2018 FORD EXPLORER STRUCTURE

Complaint Details

ODI Number	11618058
Vehicle	2018 FORD EXPLORER
Component	STRUCTURE
Date of Incident	October 4, 2023
Date Filed	October 4, 2024
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that the bottom section of the front windshield rubber trim seal had deteriorated and became unsecured. While driving at various speeds, the unsecured trim was blown into the field of view of the driver, creating a visibility hazard. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.

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