NHTSA Complaint #11617994 — 2021 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11617994
Vehicle	2021 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2024
Date Filed	October 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

There was a software problem with the e-torque system of my truck. From what the dealership stated it was over charging my 12v battery under the hood. It ultimately made my 12v vehicle battery fail. upon this my truck has the start stop feature multiple times at random intervals at stop lights when the start stop was activated my truck would not restart with out a jump pack. This left me in a live traffic lane in at a stop light multiple times. I can upload the dealer repair sheet if requested

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