NHTSA Complaint #11617975 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11617975
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	September 20, 2024
Date Filed	October 3, 2024
Mileage	88,507 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated that the check oil warning light was illuminated. The contact took the vehicle to the dealer where it was diagnosed. The dealer advised the contact to have a service treatment performed to the engine because of a possible oil consumption issue. The vehicle was serviced; however, the vehicle was consuming engine oil. The vehicle was returned to the dealer for service; however, the dealer declined to service the vehicle. The dealer informed the contact that the vehicle was no longer under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,507.

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