NHTSA Complaint #11617941 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11617941
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	September 19, 2024
Date Filed	October 3, 2024
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The contact called on behalf of a consumer who owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment and the vehicle lost automotive power. The contact pulled over and allowed the vehicle to cool down for several minutes for the vehicle to return to normal operation. The check engine warning light was illuminated. The vehicle was taken to an auto repair shop to be diagnosed; however, the diagnostic result was unknown. The contact researched and became aware of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.

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