NHTSA Complaint #11617773 — 2016 FORD EXPLORER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11617773 |
| Vehicle | 2016 FORD EXPLORER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated that while driving 30 MPH, the A/C unit became inoperable. The vehicle was driven to a dealer and an independent mechanic to be diagnosed. The contact was informed that there was a leak in the A/C unit. The contact was informed that the A/C unit needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
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