NHTSA Complaint #11617706 — 2013 FORD FOCUS

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact stated that the vehicle was restarted, and the vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with fuel tank and fuel pump failure. The contact was informed that the fuel tank and the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was contacted and made aware of the failure; however, the contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 98,819.