NHTSA Complaint #11617677 — 2017 CHEVROLET VOLT

On July 21st, 2024, the Exhaust Gas Recirculation (EGR) valve failed. It blows the “Non Walk Home” F03 fuse, resulting in the check engine light and a “Propulsion Power is Reduced” warning message. The vehicle is not to be driven in this condition. The EGR valve is included in the Emission Warranty Parts List and the PZEV Emission Control System Defect Warranty (15yr/150,000mi) is active on the vehicle. The vehicle has been to two Chevrolet service centers, Mission Bay Chevrolet on July 22nd and Kearny Mesa Chevrolet on August 6th without successful repair. They explain that the EGR valve part is on backorder and have no estimate for its availability. The vehicle has been at the Kearny Mesa Chevrolet service department for 55 days. Having the vehicle suddenly and unexpectedly enter a diminished propulsion mode at freeway speeds is unsafe.