NHTSA Complaint #11617020 — 2022 VOLKSWAGEN TAOS

I recently started experiencing a delay in acceleration after my car has stopped at a light or stop sign. The car doesn’t immediately accelerate when the gas pedal is used but then it catches and takes off lunging forward very quickly. The has caused many close calls especially with left hand turns. I have almost been hit multiple times due to the car not going and oncoming traffic continuing. I have also almost rear ended other drivers due to the surge of acceleration when the car finally takes off. I took my car to the dealer for an oil change and brought this to their attention. They told me it was a known issue, particularly with the Volkswagen Taos. They said they had several vehicles come in for inspection citing the same problem. So I assumed they would have a solution since it is a known issue, but I was told there was nothing they could do to fix it. They told me this was why my check engine light was on when I brought my vehicle in, they tested for errors, found none, turned the light off, and sent me on my way with my vehicle still experiencing this “turbo lag”. I goggled the issue and there is a lot of information online and reports of the same experience but no solutions. Does someone need to die before car manufacturers are held accountable to fixing this? It is documented with the dealership that I had concerns about this and I will be taking legal action should an accident occur because of this issue because this isn’t right. They literally told me, “I would hate to charge you money for us to do work on your car knowing we cannot fix it.” And of course the issue didn’t show up until my car hit a certain number of miles. I bought the car brand new in 2021 and have maintained the required servicing.