NHTSA Complaint #11616945 — 2018 LAND ROVER RANGE ROVER VELAR

I am the owner of a 2018 Velar Land Rover. Without notice my main door switch has went out on the truck. I cannot adjust my mirrors which is a safety issue. I cannot adjust my mirrors for viewing while I am driving. I also cannot let down any windows and the rear doors are locked on child lock. This is a safety risk for me and my children who ride in the back seat of the vehicle. I have been having problems with this vehicle since I purchased it. I was able to take the vehicle to the same shop that had to replace the starter in the Velar, and they stated to me that it was the main power switch on the driver's door that has gone out, this was last month in August. On 9/25/24 I contacted the dealership to let them know the problem and to make a ticket. I was told that I would have to pay $300.00 for a diagnostic fee and after I pay for the fee that they would see if they could assist with some payment for the repairs. I talked with the supervisor to let her know that I should not have to pay for a diagnostic due to this truck always having repairs/ issues and this is a safety issue, and the main switch should have not gone out already without any notice.