NHTSA Complaint #11616943 — 2017 FORD FOCUS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11616943 |
| Vehicle | 2017 FORD FOCUS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I was on my way home from work when my oil light came on and I began losing acceleration on a busy highway. It wouldn't let me go above 20 mph which was definitely unsafe due to the nature of traffic on the highway. I managed to pull over and get my car towed to the most recent place I had an oil change. After a few days, they stated that the vehicle had sustained a loss of engine oil pressure and that there was a recall for this issue. They also stated to contact Ford and that the vehicle was undriveable. When I checked the open recalls, I confirmed that there was indeed a recall open for this issue concerning the oil pump, however, Ford Motors state that they will not have the parts available until 1st Quarter 2025. This is puts the timeframe on a remedy at roughly 3-7 months, which is unacceptable as this is my only vehicle and the only way I am able to get to work.
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