NHTSA Complaint #11616684 — 2018 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11616684
Vehicle 2018 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.

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